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Privacy Policy

The Sherrieblossom Company, LLC dba Sherrieblossom (“Sherrieblossom”,”we”, “us” or “our”), is committed to keeping any and all personal information (“Information”) collected from those individuals that visit our website and mobile app (collectively, the “site”) and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Sherrieblossom of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

This Privacy Policy Agreement shall apply to Sherrieblossom and all of its affiliated websites and mobile applications, including our Affiliate program, and thus it shall govern any and all data collection and usage thereof. Through the use of Sherrieblossom you are herein consenting to the following data procedures expressed within this agreement.

Sherrieblossom reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our site homepage at Sherrieblossom.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. You are advised to review this Privacy Policy page periodically for any changes.

The provision of Information is contractually required based on your use of the Services. If you do not wish to provide the Information, you may not use the Services.

THIS PRIVACY POLICY IS EFFECTIVE AS OF 05/25/2018.

CONSENT TO COLLECTION

In order to use Sherrieblossom, you must affirmatively consent to our Privacy Policy. Our legal basis for collecting and processing your Information is your explicit consent when accessing the Services and our legitimate interest in website traffic analysis. Please read this Privacy Policy very carefully and contact us (through any of the methods listed in the DATA CONTROLLER INFORMATION section of this Privacy Policy) with any questions.

COLLECTION OF INFORMATION

We collect the following Information when you use the site:

Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you make purchases. You are the source of this Information.

Information automatically collected when visiting our site, which may include cookies, third party tracking technologies, server logs, and shopping history. You or your device are the source of this Information.

Information provided to the site for provision of the services, including information about your brand (“User Content”). You are the source of this Information.

Information you provide when requesting customer or technical assistance. You are the source of this Information.

If you are an Affiliate, the following Information for which you are the source:

Information about your goods, services, and websites used for Campaigns (as defined in the Affiliate Program Terms of Service).

Information about purchases, returns, and customers.

Payment information.

If you are an Influencer and Affiliate we will access these Terms of Service:

Information about your social media profiles and presence.

Payment information.

Information necessary to generate and track Affiliate Links (as defined in the Affiliate Program Terms of Service).

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

PROCESSING AND USE OF INFORMATION COLLECTED

Sherrieblossom process and uses Information as follows:

To assist in the operation of our site and to ensure delivery of the services you need and request.

To process payments.

To inform you about new products and services we offer.

To send you surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

To analyze your use of the site and the types of products and services you prefer.

To respond to customer service and technical help requests.

To comply with legal requirements.

Sherrieblossom does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties. However, Sherrieblossom may sell, transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or bankruptcy event. You may opt out of any such transfer if it materially differs from that set forth in this privacy policy.

If you used an affiliate link to access Sherrieblossom site, we may use your personal information to track Qualifying Purchase. Sherrieblossom will also use your personal information to process payments and match Brands and Products.

Sherrieblossom may only otherwise disclose your personal information, without prior notice to you, if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Sherrieblossom and/or our site;

Maintain, safeguard and/or preserve all the rights and/or property of Sherrieblossom; and

Perform under demanding conditions in an effort to safeguard the personal safety of users of Sherrieblossom and/or the general public.

USE OF COOKIES

The site may use cookies to help process Information. Cookies are small files containing identifying numbers stored on your computer or device. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiration date while a session cookie will be deleted at the end of a browsing session. We may use both types of cookies.

You can disable cookies through your web browser or mobile device but doing so may impact your ability to use the site.

We may use cookies and similar software known as web beacons to help count the number of users who have visited our site from certain referral sources. Web beacons collect limited information and do not identify particular individuals. You can block web beacons by disabling cookies.

We may also use Google Analytics to analyze traffic and usage of the site. Google Analytics gathers information about website use by means of cookies. You are encouraged to review Google’s privacy policy at: https://www.google.com/policies/privacy/

CHILDREN UNDER AGE OF 13

Sherrieblossom does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this site.

UNSUBSCRIBE OR OPT-OUT

All users and/or visitors to our site have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our site please send an email that you wish to unsubscribe to support@Sherrieblossom.com.

LINKS TO OTHER WEBSITES

Our site may contain links to affiliate and other websites. Sherrieblossom does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our site.

SECURITY

Sherrieblossom shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

RETENTION OF YOUR INFORMATION

Information that we collect will not be kept for longer than is necessary for the relevant processing purpose. We will retain your Information for a minimum period of one day following receipt and for a maximum period of (i) the time you are a user with an account or (ii) ten years, whichever is longer. Notwithstanding the previous sentence, we may retain your Information when such retention is necessary for compliance with legal obligations, the protection of your vital interests, or the vital interests of another person.

You may contact us through any method described in the DATA CONTROLLER INFORMATION section of this Privacy Policy to request any correction, deletion, or copies of your Information. We will comply your requests regarding access, correction, and/or deletion of the Information we store in accordance with any applicable law, including the EU General Data Protection Regulation (GDPR).

TRANSFER OF YOUR INFORMATION

Sherrieblossom is based in the United States, hosts your Information in the United States, and processes your Information in the United States. Transfers of Information to the United States to will be protected by contractual means and prevailing industry standards.

YOUR RIGHTS UNDER THE EU GENERAL DATA PROTECTION REGULATION (GDPR)

We comply with the EU General Data Protection Regulation (GDPR). The GDPR provides you with the following rights:

The Right of Access. You have the right to be informed of, and request access to, the Information we process about you.

The Right to Rectification. You have the right to request that we amend or update your personal data where it is inaccurate or incomplete.

The Right to Erasure. You the right to have the Company delete your Information.

The Right to Restrict Data. You have the right to request that we temporarily or permanently stop processing your Personal Information.

The Right to Object. You have the right to object to us processing your Information on grounds relating to your particular situation or for direct marketing purposes.

The Right to Data Portability. You have the right to request a copy of your Information in electronic format and the right to transmit that Information to any other service.

The Right not to be Subject to Automated Decision Making. You have the right to not be subject to a decision based solely on automated decision making, including profiling, when such a decision would have a legal effect on you or produce a similarly significant effect.

The Right to Complain: You may file a complaint with the appropriate data protection authority. A list of data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

DATA CONTROLLER INFORMATION

The Information we collect and process is controlled by Sherrieblossom,LLC, a California (United States) company.

You may contact us via email at support@Sherrieblossom.com to make any request under this Privacy Policy

If you have any questions or concerns regarding the Privacy Policy Agreement related to our site, please feel free to contact us.

Copyright © 2018 Sherrieblossom Company, LLC all rights reserved

 

TERMS OF SERVICE EACH CUSTOMER MUST AGREE TO.

IMPORTANT INFORMATION BEFORE YOU PLACE YOUR ORDER!

Due to the high volume of orders we receive and the labor intensive handmade aspect of our museum grade flawless fabrication process, inventory may not always be in stock. Depending on the volume of orders currently in queue during your time of purchase, orders can take approximately 1-8 weeks to complete. Please note that the lead time is in fact an approximation without guarantee and can take longer based on the current volume of orders ahead of yours. 

Refunds:

Once your order has been placed there are NO REFUNDS, however store credit can be issued for up to one year from the date of cancellation only if your order has not yet shipped. Once it is shipped we do not offer returns or exchanges due to the risk of damage upon return. By placing your order you are agreeing to our legally binding terms.

Store Credit:

This can be initiated if your order has not yet shipped and by sending emailing us at info@sherrieblossom with your order number. Please note that AOL, Yahoo, Hotmail, and Comcast customers have been experiencing issues with our activation emails going into spam. Run a search in your spam for “Sherrieblossom” and move all emails to your inbox and add us to your email contacts to ensure proper delivery of order receipts, tracking information, and or newsletters. Leaving our emails in spam will cause future emails to be filtered as spam. Comcast and Optimum email addresses may be spammed so we highly recommend using a Gmail email for registration and correspondences.

Shipping:

Orders are processed based on the date of purchase with oldest orders having priority. It is recommended to order 2 months in advance if you have a deadline. Tracking will be emailed once your order has shipped. All orders are fully insured, so remember to save all of the original packaging to file a claim on our website under Cust Serv – Claims within 72 hours of delivery. Claims that are submitted without all original packaging and box will be denied. Claims filed after 72 hours and also after use of the product will be denied. 

If you received tracking notification and aren’t able to receive the package during the proposed delivery date, you can call the carrier and request a package hold for an in-person pickup or you can email us and give us the dates that you’ll be available to receive your package and we’ll assist in delaying your delivery to a date that you’ll be available. Signature and identification is often required for deliveries.

Customers are responsible for verifying their shipping information. Sherrieblossom does not assume liability for orders shipped with the incorrect shipping address entered during checkout. If you plan to move or will not be available during a delivery, please contact us prior to your ordering being shipped and and provide your dates of availability for delivery.

 

Attention:

Lucite is a very delicate material. Hairline scuffs and or scratches may appear on your product(s) due to packaging and or due to the unpacking process upon delivery. We DO NOT replace products which fall under these criteria. Each ICEbOX is thoroughly inspected after production and before packaging. If minor scuffs and scratches are detected it is buffed out with Novus #2 or #3 wax and then packaged. We advise ordering the Novus Kit to ensure your products are properly cared for. Hairline scuffs and scratches will eventually appear due to daily use of your ICEbOX with products inside. The Novus Kit is essential in keeping your ICEbOX in the same new and glossy condition as it arrived. 

 

Change of Style:

Exchange of styles can be made if your order has not shipped by emailing your request and order number. Customers are advised to read product description located at the very bottom of the product page and measure their space to ensure the style fits their counter space. Customer will be responsible for paying any additional charges for difference in price and shipping if applicable.

If your order is disputed with your credit card after it has already shipped, customer will agree to the below:

  1. $20 intercept fee (US only. International orders may have varying fees dependent on that specific country).
  2. Shipping cost paid for this package will be forfeited and customer must pay the same shipping cost for the return.
  3. 20% restocking fee based on cost of products on the order.
  4. Remaining balance (if any) will be converted into store credit which will expire a year from the date that the refund is issued. Store credit cannot be combined with any coupon code as our website does not support double coupons.

 

International Orders:

Customers may be responsible for additional duties and or taxes applied by your country. Please contact your local Customs agency for further detail. Canadian orders may or may not be shipped via NAFTA and may avoid duties only if NAFTA is in effect during that time frame.

 

Free Replacements For Damage:

On rare occasions damage may occur during shipping and we allow each customer 72 hours after delivery to inspect the product for damage, defect, and before use of the product. Should damage or defect be observed, we will gladly replace the product free of charge once the customer files a claim within 72 hours after delivery. 
FILE YOUR CLAIM HERE

Customers must follow claims instructions thoroughly. Sherrieblossom reserves the right to deny any claims which have not followed detailed step by step claims instructions.

Sherrieblossom covers all replacements free of charge however; international customers may have to pay the shipping fee again for the replacement package to be shipped. Most couriers offer insurance however; if the package is shipped by USPS, some countries do not offer insurance on packages. Contact your local post office or the carrier offered during the checkout process for more information regarding your country’s insurance policy.

By filing a claim, customer agrees to return the damaged package to the carrier within 10 business days from the date of your claims submission. If a replacement has been delivered to the customer but the damaged product is not returned to the carrier for a damage inspection, customer agrees to pay the full cost of the replacement at current value with the associated shipping cost.

 

CARE:

It is extremely important to follow care instructions found here.

 

CONTENT AND MARKETING:

By submitting or posting any materials or content on the Site (“User-Generated Content”) and Sherrieblossom’s affiliated social media accounts, you grant to Sherrieblossom a perpetual, irrevocable, royalty-free, worldwide, royalty-free, sub-licensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, and sublicense such materials or any parts of such materials. You hereby represent, warrant and covenant that any User-Generated Content you provide does not violate any law or the rights of any third party, and you have full right to grant Sherrieblossom the license specified above. Sherrieblossom shall be entitled to use any User-Generated Content without incurring obligations of confidentiality, attribution or compensation to you.


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